Find the Right Services

Studying at the University of Toronto can be challenging, which is why we offer a range of services and supports.  

One of the advantages of attending a large institution is the number and variety of services available. Determining which offering is the “right” one can be challenging. There may be more than one “right” support or service.

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Key Supports Finder

Select the category you want to explore under “Select Tags”. The Key Supports Finder will narrow down which offices or services you might refer your student to.

Description of office/service

Academic Success helps students identify and achieve their learning goals. They offer tailored support through workshops, accountability groups and one-on-one appointments to support all aspects of the learning experience including: time management, university-level reading and note-taking, and studying for tests and exams.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Academic Success
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Description of office/service

Access & Inclusion Peer Programs is a mentorship program for African Black Caribbean, Latin American, Southeast Asian and First Generation students*. AIPP mentor navigators offer referrals to academic, career, wellness and social supports to foster a sense of belonging and community. *Students are identified as First Generation if they are first in their family (not including siblings) to attend post-secondary education in Canada.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Access & Inclusion Peer Programs (AIPP)
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Description of office/service

This office works with students living with disabilities, including those related to mental health, chronic health issues, functional mobility disabilities, learning disabilities, ADHD, Autism Spectrum Disorders and brain injury/concussion. Students can also register if they are experiencing temporary injuries (e.g. broken bone, concussion) or disabilities that may impact their ability to perform academic work. Students are encouraged to connect with Accessibility Services if they suspect they have a disability which may impact their academics.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Description of office/service

The Anti-Racism and Cultural Diversity Office (ARCDO) within the Division of People Strategy, Equity & Culture provides services to U of T students, staff, faculty and librarians to foster environments that are racially diverse and inclusive, and promote the advancement of anti-racism practices. We offer support to students through education, training and the provision of complaint resolution support on matters of race, faith and intersecting identities as guided by the Ontario Human Rights Commission.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Anti-Racism and Cultural Diversity Office
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Description of office/service

Campus Life is responsible for overseeing all student groups and extra-curricular programming at St. Michael’s College. This includes orientation week activities, commuter programming, clubs and student government. Campus Life also works closely with the St. Michael’s College Residence and the Loretto College Residence for Women to provide residence-specific programming at the college for students living on campus.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Campus Life at St. Mike’s
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Description of office/service

University of Toronto Campus Safety is dedicated to creating a safe, secure and equitable environment for students, staff, faculty and visitors. This office provides many important safety services and resources for students, including the official U of T Campus Safety App. Download it today on the App Store or Google Play.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Campus Safety
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Description of office/service

The CLNx is a one-stop-shop for on & off-campus jobs and volunteer and research opportunities. Students use the CLNx to register for events and programs, book appointments with many on-campus services and find experiential learning opportunities. Students can add recognized positions to their Co-Curricular Record (CCR) or search for a mentorship program to join.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Career and Co-curricular learning Network (CLNx)
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Description of office/service

This office helps students and recent graduates (up to 2 years) explore what they can do with their degree, consider and prepare applications for further education, and discover and apply for job opportunities.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us with career questions.

Career Exploration & Education (CxED)
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Description of office/service

The CCP works with students, faculty and community partners to provide community-engaged learning and research opportunities. Students can learn from and work with a variety of community organizations.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Centre for Community Partnerships (CCP)
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Description of office/service

The Centre for International Experience (CIE) provides services for domestic and international students who are interested in studying abroad, learning global skills and intercultural development. They also support international students navigating U of T and Canadian government systems by offering advising appointments for immigration, work permits, UHIP, Social Insurance Numbers (SIN), income tax and more. CIE provides a range of programs and events to support international students during their transition to the University, their journey years and transitioning out as they prepare for graduation.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Centre for International Experience (CIE)
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Description of office/service

The Residence Life Office within Chestnut Residence is responsible for academic, social and leadership programming for community members, as well as the administration of the residence itself.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Chestnut Residence
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Description of office/service

Clubs & Leadership Development supports students in formal leadership positions (clubs, groups, representative leaders), students wanting to join clubs and students who want to develop leadership skills.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Clubs & Leadership Development
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Description of office/service

The Co-Curricular Record (CCR) is designed to help students find opportunities at U of T beyond the classroom and to have their skills and experiences captured on an official document.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Co-Curricular Record (CCR)
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Description of office/service

The registrar’s office at your student’s faculty or college is their first stop for academic, financial, or personal advising. Advisors in registrar’s offices are experts in helping students navigate services and resources at the University, and provide holistic, one-on-one advising and support to your student.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

College registrars
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Description of office/service

This office responds to students, staff and faculty in the University of Toronto community who have personal safety concerns.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Community Safety Office
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Description of office/service

The Family Care Office (FCO) provides confidential guidance, resources, referrals, educational programming and advocacy for U of T students, staff and their families. In addition to providing resources and peer support programming, the FCO frequently holds in-person and virtual events just for students with children and family responsibilities. For more information about the FCO, visit their website or events page.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Family Care Office
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Description of office/service

First Nations House provides culturally relevant services to Indigenous students in support of academic success, personal growth and leadership development.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

First Nations House and Indigenous Student Services
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Description of office/service

Health & Wellness provides a wide range of physical and mental health services, wellness programs and information to support University of Toronto students in achieving their personal and academic goals. Students can book appointments by calling 416-978-8030; existing patients can call or book online.

Privacy Info ("What you need to know")

To safeguard patient privacy and the confidentiality of their personal health information, the clinicians and staff of the Health & Wellness Centre are bound by Ontario’s Personal Health Information and Protection Act, the University of Toronto’s Privacy and Security Policy, and professional standards. If the patient would like to voluntarily give permission to Health & Wellness to contact their parent/supporter, they can call 416-978-8030 to arrange this. Please note: This is appointment-based only and the patient must call before they come.

Description of office/service

Housing helps students find a place to live. Contact them for rental education tools and resources to find rental housing, assistance when dealing with landlord & roommate conflicts, information on tenant rights & responsibilities, assistance with applying to residence, information about current vacancies and tour schedules.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Housing
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Description of office/service

This team provides training, programs, events, resources and general support to students in mentor and/or mentee roles at the University of Toronto. Connect with us to learn more about getting involved in mentorship programs at U of T and to find opportunities to network.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Mentorship & Peer Programs
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Description of office/service

The Multi-Faith Centre supports the spiritual well-being of students, staff, and faculty and increases understanding of, and respect for, religious diversity and pluralism.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Resources

Religious accommodation support

Multi-Faith Centre
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Description of office/service

NAVI (short for navigator) is an anonymous chat-based virtual assistant for students wanting to learn more about the mental health supports available to them at the University of Toronto. Students can click on the chat button and tell NAVI what they need help with or how they are feeling. From stress and anxiety, to feelings of discrimination or loneliness, and everything in between, NAVI can help by quickly searching for and providing students with contact information and direct links to U of T and community resources.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Description of office/service

The Office of Student Life at Innis College works to ensure that students’ experience beyond the classroom is rich, rewarding and meaningful. They oversee programs and initiatives related to orientation and transition, mentorship, leadership development, career exploration, health and wellbeing, and housing. They also advise and support students with a variety of personal matters and concerns.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Office of Student Life at Innis College
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Description of office/service

The Office of the Dean of Students at Trinity College is responsible for assisting students in maintaining their quality of life beyond the classroom. They provide Trinity College students with services and supports related to extra-curricular activities on campus, housing, careers and personal matters.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Office of the Dean of Students, Trinity College
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Description of office/service

The staff of the Office of the Dean of Students are responsible for assisting students in maintaining their quality of life beyond the classroom. They provide students with services and supports related to extra-curricular activities on campus, housing, careers and personal matters.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Office of the Dean of Students, University College
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Description of office/service

The staff at the Office of the Dean of Students provide students with programming and coaching to help them succeed from their first year through to graduation. Through one-on-one support and community building, staff provide students with services and supports related to personal development, extra-curricular opportunities, housing, careers, wellness and more.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Office of the Dean of Students, Victoria College
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Description of office/service

The staff of the Office of the Dean of Students are responsible for assisting Woodsworth College students in maintaining their quality of life beyond the classroom. They provide students with services and supports related to extra-curricular activities on campus, housing, careers and personal matters.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Office of the Dean of Students, Woodsworth College
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Description of office/service

Orientation, Transition & Engagement is a central office that provides programs and services starting with university orientation. They support participation in campus life throughout your student’s academic career at U of T.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Orientation, Transition & Engagement
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Description of office/service

The Sexual & Gender Diversity Office (SGDO) is a tri-campus Equity Office in the Division of People Strategy, Equity & Culture. The SGDO develops partnerships to build supportive learning and working communities at University of Toronto by working towards equity and challenging discrimination. The Office provides innovative education, programming, resources, and advocacy on sexual and gender diversity for students, faculty, librarians, and staff across the University’s three campuses.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Sexual and Gender Diversity Office (SGDO)
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Description of office/service

The Centre facilitates access to support, services and accommodations for students, staff and faculty members who have experienced sexual violence.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student. Students are also welcome to contact us directly with any questions.

Sexual Violence Prevention and Support Centre
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Description of office/service

The Sidney Smith Commons (SSC) has a physical space located at the front of Sidney Smith Hall (100 St. George Street) and a website to meet the needs of Arts & Science students. The physical commons is an independent study space run by student-staff who can also answer questions about campus. The online SSC is dedicated to supporting the academic needs of undergraduate Arts & Science students with resources such as the program toolkit, exam toolkit and recognized study groups.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Sidney Smith Commons (SCC)
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Description of office/service

The Office of Residence and Student Life is responsible for assisting students in maintaining their quality of life beyond the classroom. They provide New College students with services and supports related to extra-curricular activities on campus, housing, careers and personal matters.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Student Life and Leadership, New College
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Description of office/service

The Student Organization Portal website is the University of Toronto’s central database for student clubs and organizations on all three U of T campuses. Students can search for student groups by keywords and interests, and can filter by campus. The Student Organization Portal is also where students can apply for recognition status as a new or returning student organization. The Student Organization Portal website was built to help students benefit from their university experience by providing students with new opportunities outside the classroom.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

Student Organization Portal
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Description of office/service

TCard Services provides students with their digital credential (UTORid) and their physical credential (TCard).

Newly admitted students are required to convert their JOINid to a UTORid in order to get a UTmail+ email account and access to online services such as course content, library resources, campus Wifi and more.

The TCard provides access to on-campus services and facilities such as libraries, athletic facilities, exams, meal plans, printing services and more.

In order to get their UTORid and TCard, students must bring appropriate documentation to their UTORid/TCard appointment to validate identity and legal status.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

TCard Services
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Description of office/service

Students can find their course materials at the U of T Bookstore to buy or rent. They can also sell previously purchased, used textbooks back to the bookstore.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

U of T Bookstore
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Description of office/service

The University of Toronto Libraries has over 40 libraries and is among the largest academic library systems in North America. Most libraries are faculty/college or discipline-specific, with library spaces, resources and services that best serve students’ research needs.

Librarians can help students with their academic assignments, such as where to begin researching a topic, how to navigate the library website, and how to find books, articles and other scholarly materials.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

University of Toronto Libraries
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Description of office/service

The University Registrar’s Office encompasses: student financial aid and awards, student accounts, client services, transcripts and student systems. Through Client Services virtual appointments, students can address inquiries related to admissions, financial aid and awards, transcripts and student accounts.

Privacy Info ("What you need to know")

In accordance with the Freedom of Information and Protection of Privacy Act, the University of Toronto cannot provide information about a student directly to a parent or supporter. Explore our website to better support your student and encourage them to contact us.

University Registrar’s Office/Enrollment Services
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Please note that all students at the University of Toronto are covered by the Freedom of Information & Protection of Privacy Act. For security and privacy reasons, all student records are confidential, and we are not able to disclose this information to anyone except the student. This includes academic enrolment information and financial account balances (even if someone else is paying the student’s fees). Upon the student’s request, the University may release information to a third party in some circumstances. For more information, consult the Freedom of Information and Protection and Privacy Office.